De Ivory Spa - Valencia, California

Dave

I would not recommend coming here. The location is a small office space, and the window is transparent, allowing everyone to see you while you’re getting a massage. After paying $70 for a Thai massage, I expected a much better experience, but it felt like the therapist had only been practicing for a week at best. The supposed calming music was just one song playing on a loop, which became more annoying than relaxing. After my massage, I reviewed the online feedback more carefully and now suspect the reviews may be fake.

Laura Salceda

My husband and I came for a 3 hour massage but didn't realize we would be visiting heaven. These lady's truly know how to give amazing massage. I have been to 3 other massage experiences where the esthetics were nice but the massages were basic. Not here. Here they targeted each problem area without even having to ask. They are the true definition of: if you know, u know. I could litterally feel some of my lymphatics drain. I also have a bad back from past accidents and plantar problems developing but woke up this morning a little sore yet actually able to walk without my usual pains. Thank you truly we will be loyal customers after this.

Mintadaa No.8

I had an outstanding experience at De Ivory Spa! From the moment I arrived, I felt welcomed and cared for by the friendly and professional staff. The atmosphere of the spa is incredibly calming, with soothing music and a beautifully decorated space that immediately puts you at ease.

The massage I received was truly exceptional. My therapist was very skilled and took the time to understand my specific needs, ensuring that every moment of the massage was perfect. After the session, I was able to take a nice warm shower. I left feeling incredibly relaxed and rejuvenated.

De Ivory Spa is a haven of tranquility and relaxation. I highly recommend it to anyone looking to unwind and indulge in some much-needed self-care. I can’t wait to return!

Chelsey Goldsmith “ChellyPop”

Would not recommend this place. I believe someone mentioned before. I believe this business has fake reviews and a lot of them. I scheduled a massage for this morning and when I went to the location, building was open and lights were on but no one was there…in ANY of the office spaces. It was a little eerie. I walked back out to my car to call and the phone line was disconnected. Thank God I chose to pay in person because if I would have spent money then we’d really have a problem. I couldn’t even find the correct door in the building. Will never be returning and hope people catch this review before booking with them. Maybe they have great service, but I wouldn’t know. Getting there was too much of a hassle to even attempt again.

Yasmine Cameron

10/13/24 - Still haven’t received my refund they stated they would give and it’s 2 weeks later.

9/28/24 - Very shady business. I had an appointment scheduled today for 2pm and arrived at 1:45pm because I wanted to ask about adding additional services. When I arrived at the destination I was skeptical because it is at a business park with freight entrances, similar to what you would see at automotive collision shops. When I entered the building I asked the person sitting downstairs if this was the spa, they didn’t respond. I called the number listed on their website, and it is disconnected. I call the appointment number and I am connected to an automated system that will direct me to a live person. I am #1 in queue and waiting. While waiting on hold, I saw a woman in a conference room and asked her the same question about the location of the spa and she wasn’t sure as she was there for a business that does sports conditioning. She suggested I check upstairs. I went to the second level and walked up to every door. Some had signs for businesses, most were empty with no signage, some doors were open with nothing in them. No one answers the phone, no one shows up. It is 2:07pm and I send an email to the company letting them know I arrived, I waited, I called and got nothing. At 2:15pm I head out to leave, I pass the sports conditioning employee and ask one final time about this spa. He says he doesn’t know of any spa in this building. As I am leaving the parking lot I get a call from a man telling me the woman is there and where am I? First, who are you? Second, no one is there. I waited for 15mins after my appointment time. I am no longer interested in doing business with this “spa”. He tries telling me I am in the wrong location and keeps repeating that the woman is there. I’m not sure what part of “I am not interested in your services” he wasn’t understanding. I told him their number is disconnected, there is no indication that this spa exists in this location, and whoever this woman is did not make it to my appointment on time and to please issue me a refund. This place is very sketchy and I do not recommend booking with them. This is not the place anyone who thinks of a spa would want to go.

In response to the owner: please do not continue to refute the reviews of actual people who have booked appointments with your “spa”. Just take accountability. This is not a “spa” and no one was there. If you’d like we can bring in the owner of the sports medicine business on the first floor of suite 900. There was no mixup, as you are attempting to pacify it as. Instead of operating out of a business office invest in a space that actually represents a spa. Lastly, I was not offered a refund I had to demand one and go through my credit card company. I still do not recommend this sketchy business with a disconnected phone number to anyone seeking spa services.

Ederson Contreras

Booked a facial for my wife thru a groupon, and was given a 10am appt for the next day. My wife arrived 5 minutes before her appointment only to find no one at the location. She explained to me that the location look a bit eerie, right next to a kitchen. When I called to confirm the appointment, it took 3 tries until someone answered. The lady made it sound like if we were in the wrong place, and went on to state to give her 5 minutes. After 20 minutes past her appointment and no one arriving yet, my wife decided to just cancel and leave. I called again to confirm cancellation, taking me 3 times to finally reach someone. I strongly suggest that if you are knowingly going to be late for any reason to at least call your clients ahead of time and inform them, and don't proceed by lying of a supposed eta time.

Henrik Akoopie

This is one of the best massage salon I ever been in my whole entire life. They are amazing phenomenon, outstanding, and very professional if you want to reduce your anxiety dish and stress this is your place and if you want to feel much younger and healthy, this is the best place you can ever go in your whole entire life, trust me once

Wendy Guzman

It was our first time here and I have to admit it was so clean and the staff was super helpful and attentive. I have never had such an amazing relaxing massage. I struggle with back issues and whenever I have had a massage I come out with even more pain then when I walked in. We went in for a “combo” massage which included stone stones and aromatherapy she even walked on my back a little and she was so gently it felt amazing! I highly recommend this place! We will be coming back soon