HydratechS Pool & Spa - Marina, California

Jeff Appleget

Contacted Hydro because my spa was slowly leaking water. Anthony came out the next day, made a thorough and detailed diagnosis, provided me options and got the repairs done on the spot. Excellent service, polite and knowledgeable and a reasonable cost!

Monique Dow

Nelson came out of his way later on a very busy day for him to help us with a brand new tub that’s been having repeat failures of the touch screen, leaving it dead and/or unusable to us multiple times. This was his third repair trip to us in less then a couple of months.
This time the tub manufacturer sent a big box of parts to replace many things besides just the screen. He communicated same day when he’d arrive plus handled replacing these multiple parts, in a timely and professional manner. He went above and beyond, even following back up with me via text to set up this third appt today, in an effort to make sure to work us into his very busy schedule! I highly recommend Nelson for ANY spa repair needs you might have! Thanks Nelson!

Dante Rangel

Before I reached out to Nelson(hydratech), I had reached out to a different hot tub and spa repair; I had a terrible experience. I then found Nelson and I was very pleased on how quick to respond he was. He was very profesional, knowledgeable and reasonable. He was quick to find the issue and got our hot tub running great again. Definitely recommend Nelson(hydratech). Should have been my first call. I am a happy customer and got the number saved. Thanks again Nelson! God bless and keep up the good work!!!

Kern Singh

Hired Hydratech Pool & Spa for a repair on a cold plunge. We found the service to be excellent, timely, but most importantly the owner was approachable and kind. We will absolutely engage in service with them again. Thank you!

Kathleen Visger

I have had two occasions to work with hydratech for repairs to my Master Spa. Both times the service was fast, efficient, and above expectations with returning calls or better yet, answering incoming calls. I highly recommend Nelson and his business!

Latinlil Baker

I got a LEMON sent from MasterSpas. Tens of thousands of dollars and it took two months for them to help me.

Fortunately, that help came in the form of Nelson at Hydratech. He was so quick to come out even tho we're in San Jose, about an hour from his home base. He actually came same day. What a gem. He is pleasant and professional and replaced our heater. It was actually part of the problem, but his checking over the entire setup helped us to pinpoint the issue, so his work was essential and I finally have a working pool!

Hans 'Capt.' Smits

Had a cancelation and arrived @ my house a week earlier than scheduled. He addressed the problem and quickly resolved my issues. Polite and professional not found very often today. Thanks
Capt. Smits

Francisco M

After contacting various pool services, Mr. Mercado provided same day response and an estimate of how much it would cost us to restore our pool. Probably the most important aspect for us was his professionalism and politeness. Being polite goes long ways and his professionalism was a breath of fresh air.

Although Benz Pools Biz quoted me for initial service, he was adamant in providing non negotiable yearlong $100 per week service. I tried to schedule a bi-weekly service and he ghosted me. Erik's Pool & Spa services individual was rude, wouldn't provide a rough estimate, and/or commit to a date/time to schedule a visit.

Mr. Mercado made time to diagnose my pool, with pictures I sent him. He showed up on time and was great to talk to. He walked me through his process and provided me with the bi-weekly service I was interested in with a very reasonable rate. Mr. Mercado was also able to repair my pool sweeper device and unclog the skimmer suction that had been ignored for some time by previous home owner.

My pool went from green to blue and I am completely satisfied with Hydratechs Pool and Spa services. Can't wait to take a swim soon! Strong recommend!