Lotus Hair and Nails - Marina, California

Aydan Williams

Nails? More like FAILS.

I came in as a walk-in at 4:30, expecting another great experience like my last visit. I had been here before and was completely satisfied with the results, so I thought I was in good hands. Spoiler: I was not. I didn’t leave until 7:30 PM, and the three hours in between were straight-up chaotic.

First, they tried to RIP OFF MY REAL NAILS because they thought they were acrylics. (They weren’t. And yes, it hurt.) Then, the nail tech started gag-coughing mid-appointment, ran to the bathroom to VOMIT, and came back—not to finish my nails—but to work on ANOTHER CLIENT. That’s right, she went from the bathroom (which, by the way, is absolutely disgusting—think gas station vibes) right back to someone else’s nails without even washing her hands. Sanitation? What’s that?

Meanwhile, I’m stuck in the chair, panic-sweating because of my emetophobia, trying to survive the terrible Christmas music blaring in the background. When she finally returned to finish my nails, she rushed through them like she was on a deadline, leaving me with raw cuticles and a botched attempt at brown chrome. Spoiler: it wasn’t chrome—it was a disaster.

To make matters worse, I had been recommending this place to others after my first visit. To anyone I sent here: I’m sorry. I owe you coffee, an apology, and probably some hand sanitizer.

If you’re considering this salon, save yourself the trauma. One good visit isn’t worth the risk of this nightmare.

Kim Herndon

Really disappointed in my last visit. The owner and her daughter were not there with the exception of the owner popping in for about five minutes. Long enough to tell the woman who started doing my deluxe pedicure that she needed to put the soaking salts into the basin she had already been soaking my foot in for a number of minutes where it needed to be used. The woman doing my pedicure didn't act as if she read English well, if at all. There was one person in the shop and he had been there before I arrived. He was getting a pedicure from the other person working. When he was done he tipped the woman who was working with him and the woman doing my pedicure turned to him and asked him why she didn't get anything to which he proceeded to walk over to her and hand her money. He then told her that he would see her in his store on Friday. This was after he had been asking her if she was married and if her husband had a job. I was totally creeped out with the whole exchange. I have been in on numerous other occasions but the owner and her daughter were usually always there together or the mom with another employee. Anyway, I won't go back. She didn't trim the nails on my left foot, and the deluxe pedicure that I paid extra for was very poorly performed; but witnessing the exchange between the two employees and the other patron just made me want to be done and get the hell out of there. Blech.

Steven Rodriguez

Nice little place with walk-in available. Lisa was helping me with my pedicure and she was fantastic ?. I will be back soon

Dani Whitaker

Pros: There was no wait to get in and the hot stones they rubbed on my calves were great. Accepts cards and the place is clean.

Cons: They don't provide massage chairs and I ended up paying for a color I didn't want, rather than being asked to choose a new one.

It was my first time in, but unfortunately, I don't think I'll be returning.

Sam Robinson

This is a good place for a pedicure. I went on a Thursday around noon without an appointment. They got me right in. They were friendly and it was a very clean salon. I got the $42 deluxe pedicure. It was great! Lots of free parking!

GLEE Branham

I tried to get a simple hair cut. I waited for over 20 min when I was quoted 20 min wait.. only to get to watch the stylist start a non appointment customer while I continue to wait. Clearly they have enough customers not interested in gaining more.

Christy Dickens

Always an awesome pedicure. If Susan is rushed when doing your nails she does well but sometimes nicks you with drill?. Overall great

Rachel Christian

Came here for prom nails and got my cuticles cut off. I was bleeding for like 30 mins and the lady didn't even apologize...
The picture I put was what my nails looked like after it bled for 30 mins :,(