Star nail - San Bernardino, California

Sarah Conway

10 minutes after appointment time for my sister and I and this is what it looked like. They told us they were busy and they asked us to wait a half hour. They took my phone number when we set up the appointment! They could have called to let us know. The gas prices around here are over $4.25 we're not going to drive back and forth. And we had plans anyway.

Their altar is stocked with offerings to their gods for Lunar New Year... but it's clear they aren't actually worshipping their gods in earnest and they're putting out offerings with only themselves in mind. Their gods are not happy with them!!!

Johnesha Marvin

If I can get the 0 stars I would. I don't know what it is about these nail shops nowadays, but customer service is lacking. I received attitude and passive aggressiveness while she handled my nails. I don't even know these people and I was met with an attitude. All I wanted was a simple set and pedi after a long day of work. I don't want to say that it's racially motivated but nowadays I'm starting to see it as so. Plus, overcharging for a simple set and a pedicure is crazy. I really see why people switch up and start using press-ons instead.

Courtney

DO NOT GO HERE!! THEY DO NOT DESERVE YOUR MONEY OR YOUR TIME!! Made an appointment for a full set for me and a pedicure for my sister. When we got there people were already waiting while they were still working on others. When they asked what we needed I said we had an appointment. She said it would be just a few minutes. We looked at the nail art and colors for a little then they took someone else. When I asked how long it would be she responded it would be just a few moments. Sorry she’s behind. I replied that I had already been waiting a few moments, so how long is it actually going to be considering she just took someone else. She said it would be 30 minutes and that I should come back. I responded that I should’ve been called and told they were behind and they couldn’t take me at my appointed time. She said she’s behind again and I told her again that she could’ve called. She did have my number and she could’ve let me know that she was behind. I would’ve been OK with that. But I drove all the way down there to be told basically your appointment didn’t matter and your time didn’t matter. That’s not OK. It would’ve taken two seconds to call the customer that made an appointment to say they couldn’t take them at that time. There was just excuse after excuse, and my time didn’t matter. Only their time mattered. I will never go back. I do not recommend this place because if they cared about their customers, then all they would have to do is to treat them nicely. Also the vibe in here was gross because only children make excuses for not communicating with people.

Nami Ardon

This place is amazing!! Got my nails and toes done for graduation and they did awesome !! Definitely recommend 🙂

Kirsten Laverty

I got a pedicure. It took about 45 mins. It was not busy, so I was seated right away. The massage chairs are great! They hit the right spots. She took care of my little toes and made them pretty. The foot rub was great. I almost fell asleep between that and the chair. I will be coming back.

Fari Harmon

This is my new nail shop! Everyone is friendly and welcoming, Lee Lee is my nail tech here she’s extremely talented and patient. I’ve had services from others here as well I have not been disappointed.

GINA

New to area I found this nail place on google im glad I found them they always do a awesome job on my feet and nails and all the ladies that work here are really nice ?

Denise Smith

I originally went in for a pedicure but when I got I decided to get my nails ? done as well. Linda the nail tech did my fill and it came out awesome however Mari did the pedi and I believe she was new at the because she didn’t communicate much with me and she left all the dead skin on the heel of my foot so once I noticed I mentioned it to the lady who appeared to be the person in charge but mean the all began to chatter about it and she stated I needed to ask for callous removal I then stated I wasn’t asking for anything free but I wasn’t going to pay for a pedicure when I still have caked up dry skin on my heel. The boss (possibly) stated that she would do it for a charge. No problem but lesson learned I won’t go back because she seen it and didn’t bother to rectify the matter or ask if I want it removed.