The Establishment Salon - - Los Angeles, California

Patty M.

Excelente servicio!!! me facina como trabajo en mi cabello tengo un año con ella pero si lo recomiendo!!!

Sarah C.

I have never wrote a negative review on Yelp before, but my experience warranted a response... I got my hair cut for the first time ever at The Establishment, and then left the salon for a color appointment across town (I wasn't able to be seen for a cut and color on the same day at the same place). When I arrived to my second hair appointment, I noticed my hair was uneven, so the stylist at the second location straightened my hair only to find how uneven and completely botched the original hair cut was. Thankfully he agreed to fix it.

I have never had such an egregiously bad hair cut in my life. It was completely uneven and several chunks of hair were missed. I called the Establishment for a refund and they refused because "I didn't let them fix the hair cut". I don't know who in there right mind would want to return to a salon who completely botched their haircut, let alone put the the time and inconvenience on the customer to drive back across town to get it fixed. I am floored that they didn't just completely refund me given how bad the cut was (and I had the evidence to prove it). I had to get 2 haircuts in the same day, and cut my hair substantially shorter than I wanted given the second stylist had to fix what the first one did. This is a customer-service job, and I find it absolutely appalling the owners didn't immediately refund me.

Let this serve as a warning to potential future customers. I wasted $130 on a botched hair cut.

I will NEVER return to the Establishment again.

EDIT: And to your response that this wasn't taken at your studio - that is absolutely correct. It was taken at Spoke And Weal, where I got my hair cut fixed per the botch job at your salon. Truly ridiculous response.

Katharyn S.

I loved my hair cut + style with Francesca! She listened to my concerns and did exactly what I wanted. She made my hair look so nice with beachy waves that I'm coming back just to have her teach me how to do my own hair 😂

Thanks Francesca!

What T. F. S. S. 2.

There is a coffee shop next door to the salon as well to sit and relax . Thank you Wesley for a haircut that fit my life style.

Heather M.

I look forward to getting my hair done so much because of going to The Establishment Salon. My colorist, @kendallheartbeauty, is the best! I feel like I can say that having moved over 13 times all over the country experiencing lots of different salons, and because I've been getting highlights for four decades. Yes, I remember when they used to pull your hair through a rubber cap! Don't be turned off by that though and think that this is your mother's hair salon only! The Establishment Salon has clients of all ages. In fact, I learned about them from my daughter-in-law. Young or old and whatever hair style or color of the rainbow or natural shade suits you (check out Kendall's Instagram feed to see how talented she is!), this is The Salon you're looking for. There's also a new coffee shop that shares the lobby area with the salon. Besides a glass of champagne, what more could you ask for when you're taking the time to take care of yourself?!

Marieta C.

LOVE Francesca! She is so personable, professional, knowledgeable and made me feel completely at ease and taken care of. The color was totally what I wanted and looked beyond what I thought it would. Also helps that she gets how curly hair works 🙂 loved her!!

Aoife K.

Francesca has been doing my hair for about 2 years now. She is always super sweet and professional and I always look forward to sitting in her chair. She always makes me feel and look amazing! Can’t recommend her enough!
She also gives the best head massages that just might make you fall asleep!

Ana R.

Francesa is amazing! I recently started taking my mom to do her hair and she has been patient with my mom and her hair always looks amazing. When doing my hair, she brings my ideas to life! Thanks for being amazing!