VR Hair Salon - Arcadia, California

Peggy C.

我能感覺到髮型師技術差，經驗不足。燙髮、吹乾後，她只用手指繞。整個頭髮又亂又亂，完全沒有上髮廊的感覺，她不使用梳子來吹整我的頭髮。我甚至看到一些顧客抱怨髮型不好。需要另一位設計師來解決這個問題。這位設計師沒有通知我們直接去處理投訴的顧客，讓我女兒等待。這是非常沒禮貌的。當我們離​​開時，店裡甚至還有一位設計師在抽電子煙。髮型設計師們目送我們離開，沒有人說謝謝你的到來和再見，我們很後悔花了330美元和15%的小費，非常糟糕的經歷

kate M.

现在剪发30%off 真的很划算哦！

Lin C.

清一色的小姐姐，审美在线，也很有耐心。剪了一个最流行的高层次。真心喜欢。可以放心去的店

Ralf Z.

Kate剪的男头很好，已经去了两次，服务也很好。

Catherine P. (.

SO unprofessional. I went there to get my hair dyed purple. The person who was working on my hair told me that one color is boring so they added a silver color to my hair without confirming with me first. I didn’t tell them “Yes, you can dye the top part silver.” I didn’t say anything about it because I didn’t want to be rude and say I didn’t like it. After going home, I didn’t wash my hair for a few days. When I finally decided to wash my hair, the water was extremely purple and the color completely faded. The silver parts were yellow and the purple parts turned silver. I paid over $400 for the dye to not even last a week. It completely washed out and faded after ONE wash. I contacted the person who did my hair and asked for a partial refund. I said that I’d pay for the bleach but not the dye. They kept making up excuses saying that fading was normal and that I chose a “light color” so it faded faster. I didn’t choose a light color. I chose a deep purple. Even if I had chosen a light color, it shouldn’t completely fade and wash out with ONE wash. Especially for a professionally done hair dye job. I spent way too much money for the dye to have faded and turned yellow in one wash/less than a week. They do not want to give me any refund and are saying that it’s the “rule,” even though it doesn’t say anywhere that refunds are not allowed. I am so disappointed.

The guy who did my hair is ghosting me now so now I feel scammed. So so unprofessional 🙂

Elaine Z.

第一次预约，发型师迟到非常久。第二次预约。约好第二天理发，半夜11:30告诉我第二天预约取消；然后之后又改了一次时间，预约7号10am。我9:50到了，他告诉我他10:40才会到店。之后就不再回复我了。难以接受！客人的时间就不宝贵么？我还有小孩要照顾、还要上班，多次这样很过份！

Ness C.

This is the most disappointing experience I ever had, the Key, and the shop owner. I am not surprised this is rated at 3* salon.
Ok where to start, I left with a hair that I didn't like, not the color I choose because key last minute added a green color to the mix because he thinks it will be great idea, without asking for sure and with all the English barrier, the cut wasn't what I wanted, after I came back to find a solution and redo my hair, no help was offered, I asked for a refund they said so way, to top it off when he looked up my transaction, looks like Key tip him self a 20$$ without my knowledge, the total price that I paid included his tip, no price list was hanged in the salon, so they charge whatever they want. Take your money somewhere alse please this is not the place

Stephanie R.

They are always so amazing here! They work miracle’s on their clients hair, achieving what they asked for and better! I drive two hours to this salon, its great!