Waves Salon - Pacifica, California

Sara Mason-Silva

I love my hair color (hair colors?) that Gretel continues to give me. Anytime I ask her to switch things up a bit, she is easily able to change up my locks.
I get so many compliments on my hair color and I know it’s all due to her talents. Thank you so much Gretel!

Sharon Lowart

I don’t usually do this since I myself am a business owner. However my experience with Kayla whom rents a chair at Waves in Pacifica really ruined my hair. I went in there with the sole purpose of having her correct the color in my hair which had a lot of Blonde in it and a haircut. I SPECIFICALLY said I did not want RED in my hair. When I left there it did have a cast of burgundy in it. Kayla said oh i see red in it. She said I can correct that however I had been there already for Four hours and had spent $230.00 for that procedure and $90.00 on product. I went home after a few weeks and I only wash my hair once a week. By that time it turned Orange red. I went to see her and she wanted to charge me another $75.00 to correct HER mistake. When I got there she acknowledged all the red and said she would take care of it at her cost. As I went home she texted and said I’m sorry you’ll have to pay for it. I’m a Dog Groomer and if ever I had a customer who let’s say the haircut for example was too long. I at my cost would ENSURE that every customer I have leaves with smile at my cost. Kayla was a disappointment she didn’t even offer to split the cost. At that point I realized I was not going to give her another chance since she had already damaged my hair. Buyer be ware…

Lisa Buckmaster

I normally don't put reviews online that often but when I have an awesome experience, I want people to know it. Kayla Sanders at Waves is so awesome! She was professional, listened to what I wanted, and her experience with color and highlighting is hands down the best! I love my hair every time she does it. She makes suggestions to try new things, she is creative, and she does her absolute best because it is important to her that her clients walk out happy. Thank you, Kayla! You can count on me coming back!

Rachel McDermod

Kayla is AMAZING. I went in with photos and ideas for my hair and she cut my hair even better than I was imagining. She’s very friendly, bubbly and professional. Throughout the entire haircut she would take time to ask my opinion and alter anything that needed changing until my hair was perfect. The salon was clean and relaxing and I will definitely be going back.

Farrah Ng

I first found Gretel when my hair was dying after 4 years of bleach and rotating between all the pretty but damaging Guy Tang colors (platinum blonde, ash brown, silver lavender, rose gold, etc etc). She's nursed my hair back to health since then, which was no easy feat!

Simply put, Gretel is AMAZING. I'm so thrilled to have followed her to Waves Salon! She's been cutting, coloring, and treating my mane for the past 2 years now and I was lost without her when COVID hit. When she told me she had opened her own salon in Pacifica, I was so super thankful and booked my appointment ASAP.

A few things about her...

1. First and foremost, Gretel is always able to nail the style of cut I want. I'm particular about my face frame so it's slimming and she gets it right every time! Since I know she just *gets* me, I feel relaxed just letting her do her thing when I used to be pretty anxious about getting haircuts. She knows that healthy hair is paramount!
2. She is super gentle when she detangles my long tangly hair. Lemme tell ya, it takes PATIENCE.
3. Gretel is super positive, so even if you're visiting her on a mediocre day or like me, looking super shabby due to overdue maintenance, you'll get a total boost!
4. She really takes her time with you and makes sure you're comfortable in all ways. Great conversationalist and a total hoot! Feel like I can laugh with her about anything!
5. She plays great music! Adds to the relaxing vibes.
6. Her salon is steps away from the beach! You'll feel chill even before you step inside.

Give Waves Salon a visit for a wonderful experience and a great salon experience! Gretel is a gem 🙂

Nina Eaton

Where to even start? I love this salon! Kayla is the absolute best at color, tones, cuts, styling... you name it. My boyfriend and I refuse to go anywhere else because of the high quality service and attention to needs and detail. Not only will you get the best standards for your hair but the staff here treat you like family and make you feel welcome. Another honorable mention is the beautiful and relaxing ocean themed decor in the salon, perfect for a coastal native like me or anyone else who loves the vibe.

Nina Ganina

I had a fantastic experience at Waves, with Gretel as my stylist. If you're on the fence, just book an appointment. I am incredible picky and she nailed the cut, and in particular, the fringe (aka bangs). I've almost never had a stylist get the bangs so beautifully on the first try. I used to drive all the way to a Sassoon salon in SF, but no more--I'll just be going to see Gretel (who is Sassoon trained!). 5 stars on technique and experience. All the awesomeness of Sassoon with a gregarious and incredibly sweet stylist in Pacifica. Can't wait to go back.

Also, I can't have any product in my hair and use special shampoo due to allergies, and Gretel was still able to style my hair beautifully. Blow out lasted for days after. Woohoo!

Everything was super-hyper clean, masks worn at all times!

Kelley Gathard

It has been a long time since I had a professional hair cut due to covid and I just went to Kayla and she did a great job!!! She took so much time to make sure my hair cut was perfect for my sons wedding next weekend. Everyone is very friendly.