Willo Aveda Salon - Sacramento - Sacramento, California

Luis G.

Buen shopping center para pasarla agusto 👍👍

Kristen H.

One of the cutest haircuts I’ve ever received thanks to Bianca!! Bianca was so sweet and professional! I have also worked with Abby before and she is wonderful as well. Sweetest receptionist too! Such a lovely place.

Jes L. D.

I started frequenting Willow around April 2024, loved the staff and services, esp cause I could book appointments past 5pm as a young professional getting off work. I went every 6 weeks for a botanical scalp treatment, curly hair trim and blowout. All these experiences were great.

Unfortunately I'll be taking my business elsewhere due to the unprofessional desk service staff. When a young lady called the day prior to confirm a 4pm appt, I asked to move it to 5pm and she confirmed my new time for the same services. The next day I got a call from (another?) young lady around 4:15pm asking where I was. When I told her my appt time was updated and confirmed the day prior, she said it couldn't be done because they were closing at 5. When I asked why they updated and confirmed my 5pm time if it was going to be closed, esp since I know the hours are past 5pm (one of the main reasons I frequented here), she said that no stylist was available and asked to reschedule.

When I told her I felt frustrated about their inability to keep the appointment i confirmed the day prior, she asked if another day would be better. I told her I would take my business elsewhere since I cannot rely on the front desk staff's ability to correctly schedule and keep appointments. I went to Drybar instead (since theyre open until 7) and got a fantastic scalp treatment and blowout.

Again, Great services and hair treatment up to this point, but as someone with a regimented work schedule I can't recommend this salon due to the unprofessional and unreliable front desk staff.

Yessica L.

The staff is always super friendly. Chloe did an amazing job with my Color Gloss Shine Treatment. She is professional and knows what she is doing.

Nikita W.

This salon has mostly good reviews — and I anticipate you’ll be pleased with the results of your hair— assuming you get everything you scheduled while also being treated with respect. So why 1 star? I booked an appointment with Chloe because when we were at Willo Salon in Roseville we saw a beautiful biracial woman with the most gorgeous highlighted curls and found out she was the artist behind the hair. I was so excited to book a future appointment for my daughter and for myself (also biracial and it’s so hard to find a good stylist that understands my hair type).

Listen— salon treatments are just that — a treat and thus when you go in for an appointment it’s like giving yourself a gift— and in this case I was giving my daughter a gift and a large part of that is the EXPERIENCE. This is where this appointment fell short. Chloe, who may be an introvert and that’s totally fine— came off as snooty. My perception was judgement that I brought a tween in for a balayage—maybe that’s beneath her? But when I’m paying $350+ I expect that you give her the same level of service you would any other client and make her feel special. Not to mention I added on a thermal treatment and the tinsel treatment when I booked 5 months ago only to be told there wasn’t enough “time” and showed up to my daughter getting a quick blow dry of her curly hair and asked to make another appointment later for the other services. To make matters worse, she was basically unapologetic about it as well. She lost a future client (myself) and I definitely won’t bring my daughter back to this location. I’m sure based on Chloe’s apathetic attitude she won’t care, and that is fine, but don't forget that you are in the service industry and part of your job is how you make people feel— maybe somewhere along the way you forgot that up on your high horse. I work hard for my money as an Air Force pilot and I was taken aback at the superior and unwelcoming attitude. Thank you to the front desk gal who had some common sense to at least find another stylist to apply the 10 minute tinsel to my daughter’s hair— it should have been the immediate answer— but that takes a little extra effort and basic problem solving skills. Long story short— my daughters color looks nice, the styling was subpar and we left feeling like crap and that’s so unsatisfactory we will never be back.

Sheri G.

I came to Abby with no hair style. It was down to my waist and it just laid there so it was ready to cut off all the old brown and donate it. I showed Abby what I wanted. She washed my hair, cut and styled it. There were some elements that I wanted refined and she took the feedback well. She is a "level 3 designer" so the hair cut cost $75. I think the hair turned out great. I now have a hair style.

The salon is cute and well decorated. They offer online scheduling, which I LOVE. I will definitely come back.

AS

When i scheduled my appointment on the recommendation of friend and family member I was excited to have my hair cut.
They called to try to bring me in early and I could not, and when I arrived to my scheduled appointment time I felt that the staff was very rushed and eager for me to leave.
After a short consultation and agreement on length and style we cut about 7 inches off my hair. I expressed that I wanted a bob and that I wear my hair curly the majority of the time, but style for special occasions.
Two days after I had my hair cut I had it blown out and straightened for a wedding - the cut was totally uneven and an embarrassment to walk around like this.
Additionally, he did not take out any of the weight in my hair and now 3 weeks later when my hair has settled the bottom is so heavy and bushy. It is mortifying.
After spending 100$ including tip I will now have to pay even more to fix this catastrophe.
Do not recommend!

Ashley B.

Loved my haircut here, planning to come back for color. Took a last minute appointment and so glad I did! Marcos is a fun stylist to have too!